Betalogue

In recent posts, I have described a pretty serious networking problem that started with Mac OS X 10.4.4 and results in various Mac OS X Internet applications failing to see that the AirPort Base Station is connected to the Internet when it is.

As per usual, I also submitted a bug report to Apple via its Bug Reporter facility.

We, I am pleased to report that I have since received some feedback from Apple, requesting that I send more information. More specifically, they asked for the following:

Engineering has requested the following information in order to further investigate this issue:

Please run the following command twice on your quad-G5:

/System/Library/Frameworks
/SystemConfiguration.framework
/Resources/get-mobility-info


Run it once when networking is working normally, then again when networking is misbehaving as you’ve described. Please attach both of the resulting *.tar.gz files (do not expand them) to this bug report.

Since this problem occurs on a regular basis, I was able to gather the required information and send it back to Apple pretty quickly.

Now we just have to wait and see whether the “mobility-info” reports actually contain any indication of what’s going on and whether they can fix it soon. If the reports are indeed helpful to Apple, then I suspect I won’t hear from them again until the problem is actually fixed.

We’ll see.

This entry was posted by Pierre Igot on Wednesday, May 24th, 2006 at 10:18 am and is filed under Macintosh. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.