Panther’s Mail: Needs visual effect when threads are being moved around

Posted by Pierre Igot in: Macintosh
January 30th, 2004 • 7:21 am

Here’s a bug report I’ve just sent to Apple:

Mail: Need visual effect to help avoid confusion when removing messages from thread

1. Sort the contents of a mailbox in chronological order.
2. Select a thread that contains several messages with different dates.
3. Expand the thread.
4. Select the MOST RECENT message in the thread and delete it or move it elsewhere.

This will sometimes cause the remaining thread (without the deleted message) to jump to a different location, because the date of the thread is no longer the same. The problem is that, because the jump is instantaneous, it can look like the entire thread has disappeared.

In order to avoid this, it would be best to add a visual effect illustrating the movement of the thread, much in the same way as Mail uses a visual effect when expanding or closing a thread. The visual effect would be similar to the one in iChat where the buddy list gets reordered whenever a buddy arrives or leaves. The reordering is not instantaneous. There is a visual effect that illustrates the “shuffling” process in the list. It’s useful for the user, in order to avoid him being confused by the reordering.

Only applies to Panther’s Mail, of course.

See profile attached.

I think it’s important to provide visual feedback for such operations. Otherwise, they can be too confusing visually for the end user.

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