Betalogue

I finally got a reply from HMV.com to my complaint regarding copy-protected music CDs and the lack of information provided to prospective buyers:

Dear Pierre,

Thank you for your reply. Unfortunately, since copy protection details are not solicited to us by our suppliers, we have no plans to advertise this information on our web-site.

We are sorry for any inconvenience that this may cause you.

If you have any further questions, please do not hesitate to reply to this message.

www.HMV.com Customer Service

Whatever happened to consumer choice? The recording industry is doing all this behind our backs, and the music retail industry is doing nothing to side with consumers. They are passively letting record labels run the show.

Is Massive Attack aware of all this? Pretty sad…

This entry was posted by Pierre Igot on Monday, March 10th, 2003 at 4:52 pm and is filed under Technology. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.