March 13th, 2008 • 9:19 am
Here’s the instructions you get when you try to download the Microsoft Office 2008 for Mac 12.0.1 Update:
Given that this “File Download dialog box” only ever appears when trying to download the file in a Windows environment running Internet Explorer for Windows, the conclusion is obvious: In order to download and install the latest Microsoft Office 2008 for Mac update, you need to use Internet Explorer for Windows.
There are only two possible explanations for this:
- Either Microsoft believes that the average Mac user is much smarter than the average Windows user and will be able to figure out by himself that these instructions don’t actually apply to him.
- Or Microsoft does not care one bit about providing Mac users with a Mac-friendly experience.
No points for guessing which explanation I favour.
Obviously Microsoft cannot be bothered to customize their “Download Center” web site in order to make it more Mac-friendly. Personally, I find this insulting. It is basically Microsoft’s way of saying to Mac users: As far as we are concerned, you are and always will be second-class customers. At best, we’ll tolerate you. Even though it would probably cost us only one or two man-hours to customize the Download Center message so that it is more Mac-friendly, we are not going to do it, because it is beneath us.