February 27th, 2004 • 4:38 am
I cannot quite believe this. This week I had problems printing pictures on my HP cp1700 using the driver provided as part of Mac OS X 10.3. So I went to the HP web site to see if there was a more recent driver available online. I have downloaded stuff for my cp1700 from there before.
I was quite surprised to find that the HP web site no longer offers printer drivers as free downloads! The only available downloads for the HP cp1700 are a firmware update dated May 24, 2002 and a package of “Pantone color libraries“. Apparently, if you need the latest drivers, you now need to order them on CD!
Is this possible? When did HP make such a move? How can they possibly justify it? This is absolutely scandalous.
The same thing happened with Umax a while back, but I gave up on that company a long time ago, and was no particularly surprised to see them make such a user-hostile move. But HP? With all the printers that they have sold and are still selling? Say it isn’t true…
If this turns out to be true, it will be reason enough for me to recommend against buying HP printers in the future. It’s absolutely scandalous.