July 30th, 2003 • 11:16 pm
I agree with many of the points that Matt makes, especially about people’s strange relationship with their email program. But the article has serious flaws, which I am afraid are symptomatic of Matt Neuburg’s own writing and TidBITS’ content in recent years.
Matt claims that Mailsmith has filtering features
to die for, which is true to a certain extent. But how can he justify not mentioning the fact that, while Mailsmith 2.0 finally integrates with Mac OS X’s Address Book application, you still cannot create a simple filter with a criterion such as “Sender is in Address Book GROUP XXX“?
Then Matt admits that
[m]any common simple actions, such as deleting a message, can’t be reversed by Undo. This is something that is unacceptable in a version 1.0 application — let alone a 2.0 application that is already several years old!
As much as I like the many improvements in Mailsmith 2.0, until such fundamental issues are addressed in full by Bare Bones Software, I cannot recommend the application to anyone. And I am afraid I have to stick with Mail, which has many of its own flaws — you can undo deleting a message, but not transferring it to a mailbox — but at least provides the basic filtering criteria that people would expect to find in a reasonably advanced email program.